Privacy Policy

Welcome to Cotfort Kitchen Remodel (“Company,” “we,” “us,” or “our”). We are a kitchen remodeling company serving the San Francisco Bay Area, California. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through our Facebook Business Page, Google Business Profile, or any other digital platform we operate.

Please read this policy carefully. By using our services or digital platforms, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and platforms.

Information we collect

A. Information You Provide Directly

When you contact us, fill out a lead form, or request a quote, we may collect:

Full name
Email address
Phone number
Home address or project location
Details about your kitchen remodeling project
Any other information you voluntarily provide

B. Information Collected Automatically

When you visit our website or interact with our digital platforms, we and our third-party partners may automatically collect:

IP address and approximate location
Browser type and version
Device type and operating system
Pages visited, time spent on pages, and click behavior
Referring website or source
Cookie identifiers and similar tracking data

C. Information from Third-Party Platforms

If you interact with our Facebook Page or Instagram profile (operated by Meta Platforms, Inc.), Meta may share certain information with us, including your public profile information, messages you send us, and actions you take on our ads (such as clicks or form submissions via Facebook Lead Ads).

If you find us through Google Search or Google Maps, Google may share aggregate and anonymized data about how users interact with our Google Business Profile.

How we use your information

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific

We use the information we collect for the following purposes:

To respond to your inquiries and provide quotes for kitchen remodeling services
To schedule consultations and manage your project
To send you follow-up communications related to your inquiry
To improve our website, services, and marketing efforts
To run targeted advertising campaigns on Facebook, Instagram, and Google
To comply with legal obligations
To analyze website traffic and user behavior using Google Analytics
To retarget website visitors with relevant ads via Facebook Pixel and Google Ads

regarding minors’ data collection; and much much more.

To learn more about this, check out our article “Creating a Privacy Policy”.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. Cookies are small data files placed on your device that help us recognize you and remember your preferences.

A. Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to visiting ours. Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information.

You can prevent Google Analytics from recognizing you on return visits by disabling cookies in your browser. You may also opt out by installing the Google Analytics Opt-out Browser Add-on at:

https://tools.google.com/dlpage/gaoptout

B. Facebook Pixel

We use the Facebook Pixel on our website. The Facebook Pixel is a piece of code that allows us to measure the effectiveness of our advertising by understanding actions people take on our website. It may track events such as page views, form submissions, and other interactions. This data helps us serve relevant ads to you and people similar to you on Facebook and Instagram.

You can control how Facebook uses your data for ad targeting by visiting your Facebook Ad Preferences:

https://www.facebook.com/ads/preferences

C. Google Ads & Remarketing

We use Google Ads to advertise our services. Google’s advertising features, including remarketing, allow us to show you ads on other websites after you have visited ours. Google uses cookies to serve ads based on your past visits. You can opt out of personalized Google ads at:

https://www.google.com/settings/ads

D. Managing Cookies

You can set your browser to refuse all cookies or to alert you when cookies are being sent. However, disabling cookies may affect the functionality of certain parts of our website. For more information about managing cookies, visit www.allaboutcookies.org.

5. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., CRM software, email marketing tools), provided they agree to keep your information confidential.
Advertising Platforms: We share data with Meta (Facebook/Instagram) and Google for advertising purposes as described in Section 4. These platforms have their own privacy policies governing their use of data.
Legal Requirements: We may disclose your information if required by law, court order, or government authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Facebook Page and Lead Ads — Additional Disclosures

Our Facebook Business Page is governed by both this Privacy Policy and Meta’s Data Policy. By interacting with our Facebook Page or submitting information through a Facebook Lead Ad form, you acknowledge the following:

Information you submit through Facebook Lead Ads (name, email, phone) is transmitted to us through Meta’s platform and stored in our CRM system.
We use this information solely to respond to your inquiry and market our services to you.
Meta may also use this data per their own Data Policy, available at: https://www.facebook.com/policy.php
You can request deletion of your information from our systems at any time by contacting us (see Section 10).

To review Meta’s full data policy, visit:

https://www.facebook.com/policy.php

7. Google Services — Additional Disclosures

We use Google services including Google Analytics, Google Ads, and Google Business Profile. In compliance with Google’s requirements, we disclose the following:

Google Analytics: We have enabled data anonymization (IP anonymization) where available. Google Analytics data is used only to improve our website and marketing efforts.
Google Ads Remarketing: We use Google’s remarketing features to advertise online. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website.
Google Consent Mode: Where applicable and required, we implement Google Consent Mode to respect user consent preferences.

Users can opt out of Google’s use of cookies by visiting Google’s Ads Settings at:

https://www.google.com/settings/ads

Alternatively, users can opt out of third-party vendor cookies by visiting the Network Advertising Initiative opt-out page at:

https://www.networkadvertising.org/managing/opt_out.asp

8. California Privacy Rights (CCPA)

As a California-based business, we comply with the California Consumer Privacy Act (CCPA). California residents have the following rights:

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.
Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out of Sale: We do not sell personal information. However, sharing data with advertising platforms (Meta, Google) for targeted advertising may constitute a “share” under CCPA. You may opt out by contacting us or using the platform opt-out tools described in Section 4.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your California privacy rights, please contact us at the information listed in Section 10. We will respond to verified requests within 45 days.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Lead inquiry data is typically retained for up to 3 years. You may request deletion of your data at any time.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Cotfort Kitchen Remodel

Service Area: San Francisco Bay Area, California

Email: projects@atlaspergola.com

Facebook Page: facebook.com/CotfortKitchenRemodel

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our platforms after any changes constitutes your acceptance of the updated policy.